What are the accepted payment methods for OTC trades?
We accept SEPA, iDeal, Fasterpay.
Which cryptocurrencies do you support?
We support BTC and ETH.
What are your OTC trading hours?
We trade Monday-Friday from 9 am to 6 pm Melbourne, Australia time.
How long does the onboarding take, and when can I make my first trade?
We will request a few documents to verify your identity before your first transaction. Once verified you can trade immediately. We do not need anything else for future trades once this is completed.
How do you store cryptocurrency?
We do not store cryptocurrency on behalf of our customers. We recommend hardware wallets like the Ledger Nano S Hardware Wallet.
How do I receive my fiat cash?
We settle fiat funds to any dedicated European or international bank account in the name of the onboarded individual, company or entity. We settle most trades on the same day, meaning you have the funds in your bank account the next day.
Can I trade with you as a company?
Yes. We can onboard private international individuals and companies, as well as European Trusts.
Do you have any questions we haven’t answered here? Get in touch with our trading team today.